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Customer Relationship Articles

5 List Building Strategies to Supercharge your Email List

by Mat | June 9, 2021 | Customer Relationship, Finding Clients, Graphic Design Business 101, Marketing | 0 Comments

If you're a freelancer or you're thinking about becoming one, one thing is for certain - clients are essential! Don’t have clients yet? It's time to start marketing! In my article last week I covered the five stages of marketing, the first being "awareness", where a...

Simple Ways to Create Cross-Sells and Upsells for your Current Freelance Clients

by Mat | April 22, 2021 | Business Strategy, Customer Relationship, Passive & Recurring Revenue | 0 Comments

So you’ve already got your client and you’re starting to serve them well. But does your current strategy leave money on the table? Not sure? Listen up - I’ll show you how to pick up that money off the table and put it in your pocket with cross-sells and upsells to...

Discover Why & How to Add Recurring Revenue to Your Freelance Business Now

by Mat | April 14, 2021 | Business Strategy, Customer Relationship, Passive & Recurring Revenue | 0 Comments

Are you through with the stress and pressure of the feast or famine client cycle? Learning to add recurring revenue to your freelance business is going to give you a reprieve from the treadmill of one-and-done clients while providing you stability in your business,...

3 Ways to Easily Grow and Scale Your Freelance Business

by Mat | April 6, 2021 | Business Strategy, Customer Relationship, Finding Clients, Marketing | 0 Comments

If you want to grow and scale your freelance business, it’s time to stop trading time for dollars and find out how to earn a great income that’s not dependent on your billable time with a client. As a young freelancer, I found myself trapped in the mindset of...

Using Powerful Stories to Promote Yourself and Your Freelance Business

by Mat | March 31, 2021 | Business Strategy, Customer Relationship, Finding Clients, Marketing, Social Media | 0 Comments

If you think using powerful stories to promote yourself is the same as using testimonials, read on and find out why this strategy can be so effective without making you feel cringey. As freelancers, it's imperative to sell ourselves in order to attract clients; but...